Terms of service

Welcome to Catchi. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our site.

Overview

Catchi creates clothing and accessories designed for Sphynx cats and other pets. Throughout the site, the terms “we,” “us,” and “our” refer to Catchi.

By visiting our site or purchasing from us, you agree to be bound by these Terms of Service.

Products & Availability

Many Catchi products are handmade, limited edition, or produced in small batches. Because of this:

  • Product availability may change at any time

  • Colors and textures may vary slightly due to photography, screens, or fabric variations

  • We reserve the right to discontinue products without notice

We strive to display products as accurately as possible.

Pricing

All prices are listed in USD and are subject to change without notice.

We reserve the right to modify pricing, promotions, or discounts at any time.

Orders

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraud

  • Incorrect pricing

  • Product availability issues

  • Billing or shipping problems

If an order is canceled after payment has been processed, a refund will be issued.

Shipping

Shipping times are estimates and may vary depending on carrier delays, holidays, or demand.

Catchi is not responsible for delays caused by shipping carriers or customs processing.

Returns & Exchanges

Please review our Return & Exchange Policy for detailed information regarding returns, exchanges, and non-returnable items.

Intellectual Property

All content on this website — including logos, product designs, photographs, graphics, branding, and written content — is the property of Catchi and may not be copied, reproduced, or distributed without permission.

Limitation of Liability

Catchi is not responsible for:

  • Allergic reactions or sensitivities related to fabrics or materials

  • Improper use of products

  • Normal wear and tear

  • Indirect or incidental damages resulting from the use of our products or website

Customers are responsible for supervising pets while wearing clothing or accessories.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website following changes constitutes acceptance of those changes.

Contact

For questions regarding these Terms of Service, please contact:

crystal@wearcatchi.com