Terms of service

Terms of Service

Welcome to Catchi. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

Overview

Catchi creates clothing and accessories for Sphynx cats, small dogs, and other pets. Throughout the site, the terms “we,” “us,” and “our” refer to Catchi.

By visiting our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service.

Products & Availability

Many Catchi products are handmade, limited edition, or produced in small batches. Our collections include pet apparel and accessories designed with comfort, style, and everyday wear in mind.

Because of this:

Product availability may change at any time.
Colors, patterns, and textures may vary slightly due to photography, screen settings, or natural fabric variations.
Product sizing and fit may vary depending on the style and intended pet size.
We reserve the right to modify or discontinue products without notice.

We strive to display and describe all products as accurately as possible. Customers are responsible for reviewing product descriptions, sizing information, and care instructions before purchasing.

Pricing

All prices are listed in USD and are subject to change without notice.

We reserve the right to modify pricing, promotions, or discounts at any time.

Orders

We reserve the right to refuse or cancel any order for reasons including:

Suspected fraudulent activity
Incorrect pricing or product information
Product availability issues
Billing or shipping problems

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

Shipping

Shipping times are estimates and may vary depending on carrier delays, holidays, or order volume.

Catchi is not responsible for delays caused by shipping carriers, weather conditions, or customs processing.

Returns & Exchanges

Please review our Return & Exchange Policy for detailed information regarding returns, exchanges, and non-returnable items.

Intellectual Property

All content on this website — including logos, product designs, photographs, graphics, branding, patterns, and written content — is the property of Catchi and may not be copied, reproduced, modified, or distributed without prior written permission.

Pet Safety & Limitation of Liability

Catchi products are designed for pets, including Sphynx cats and small dogs, depending on the specific product and sizing information provided.

Pet owners are responsible for:

Selecting the appropriate size and fit for their pet.
Supervising pets while wearing clothing or accessories.
Ensuring products are used as intended.
Removing products if signs of discomfort, irritation, or restricted movement occur.

Catchi is not responsible for allergic reactions or sensitivities to fabrics or materials, improper use of products, normal wear and tear, or indirect or incidental damages resulting from the use of our products or website.

Pet clothing and accessories are not intended to replace appropriate supervision or veterinary care.